FAQs

Sajeda.com FAQs

What is Sajeda.com?
What payment methods do you accept?
Do you deliver internationally?
Can I return the product I purchased?
How can I make sure that your website secured?
Do you have all sizes?
Do you update your collection?
How many days to get my order delivered to me?
Should I have account to place order in Jelbab.com?
Can I order by Phone or Fax?
Is my personal information kept private?
What do I do if I've changed my email address?
Where do I send returned items?
Do you have a catalog I can order from?
How many days do I have to return items?
What is your return policy?
Does Jelbab.com sell factory seconds and irregulars?
Does Jelbab.com have an affiliate program?
Do your Jelbabs look as good in reality as they do in the pictures?
Where do I send my returned items?
Can I track my order?

What is Sajeda.com?
The official online shopping center for Sajeda International that specialized in manufacturing Islamic clothing for female modest and elegance look. Sajeda International has goodwill in foreign countries, which always care about Muslim interests and needs in providing a reasonable prices and quality Islamic clothing. www.Sajeda.com is the same site of the www.jelbab.com

What payment methods do you accept?
We accept number of suitable payment methods as listed here:

-           Credit Card (Visa and Master Card)

-               Wire Transfer

-               Western union

Do you deliver internationally?
Yes! We ship internationally door-to-door within 6 business days. Check your country if listed or not before going to check out your order.

Can I return the product I purchased?
Of course, if you are not satisfied with our products you can return it within 15 days from day receipt to our office in JORDAN.

How can I make sure that your website secured?
Our site employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help make sure that only you and Sajeda.com ever see it. Providing extremely secured environment for our customer it is our main goal to satisfy your online shopping needs.

Do you have all sizes?
You can find the suitable size that fit your body. Each garment we have in the website come with its Size Guide, so please check carefully your size before going to buy it. For special sizes please don't hesitate to contact us at this e-mail service@sajeda.com

Do you update your collection?
You can visit our site from time to time, or if you are listed in our mailing list, we will notify you regularly.

How many days to get my order delivered to me?
We are doing our best to shorten the time length for delivery time. Sajeda.com promises you to deliver your order within 6 business days.

Should I have account to place order in Sajeda.com?
To make sure that your personal information is secured, you need to sign up with us to serve you in better way. To sign up please click here, but you can also purchase as a guest, in this way, your email and address are provided and will not keep the information in our records. 

Can I order by Phone or Fax?
Yes! You can pay at your convenient way, just send out your order information to the following Phone, and Fax numbers:
Phone: +962 6 4883605

Fax: +962 6 4890609
Our Sales staff will handle your order

Is my personal information kept private?
Sajeda.com is committed to respecting the privacy rights of our customers and all visitors to our web site. We have taken many measures to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience.

What do I do if I've changed my email address?
Just login to your account, and click on Edit Profile (login page) link to start modify your personal information.

Where do I send returned items?
If you are not satisfied from our products you purchased, please do the following steps to make sure you send the purchased order to the right address just send it back to the following address,
1. Send your return request by email to refund@sajeda.com, mention the item number, Qty, and reason of returning.
2.Once you get an approval from our sales team, you can go with the list steps.

3. Packaging the purchased product very well, and send it back through regular mail service.
4. Once when receive your return, we will refund your money excluding the shipping cost.
For more information about our Return and Refund Policy click here .

Do you have a catalog I can order from?
Actually, we don't have a hard copy catalogue in the current time. You can check out our online catalogue.

How many days do I have to return items?
We offer 15 days to take your decision to return your purchased product.
 

What is your return policy?
Return Policy

Does Sajeda.com sell factory seconds and irregulars?
Sajeda.com always value your needs and interests to get high quality Islamic products, we bring these products from factory to you direct without going through middlemen. Sajeda.com the official website and online shopping place for Sajeda International.

Does Sajeda.com have an affiliate program?
We are working to have affiliate program, if you are interested in, send email to service@sajeda.com with email tilte ( Affiliate with Sajeda)

Do your Jelbabs look as good in reality as they do in the pictures?
We are doing our best to display Jelbabs with clear details and colors. Also you can enlarge the picture to get closer details.

Where do I send my returned items?
Please ship your returned items to:


Sajeda For Women Islamic Clothing

Amman- Jordan

Al Shaheed street ( Zarqa Autostrad)

beside Marka Mill Factory

P.O. Box: 20796
Amman 11118, Jordon

Phone: + (962) 648 8 3605

Fax : + (962) 648 9 0609


Can I track my order?
Yes! When you purchase any item from our website, one of the information you should get from us, the Tracking number for your shipment. You can check it from DHL at this address: http://www.DHL.com/track.asp